If you are not happy with the product we will be happy to issue a REFUND of the purchased product or to do an EXCHANGE we have to receive the merchandise within 14 days after delivery. NOTE* (SHOES AND ACCESSORIES ARE FINAL SALE) *Shoes Can Only Be Exchanged For Another SIZE if big or small* We have to be notified for the items being returned within 24-48 hours via email at email@example.com after customer receives the goods. Tracking update should be emailed alone with order number within 24-72 hours after the first notification we receive for the items being returned.
To be eligible for a return, your item must be unused, with tags and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
If you need to exchange the product for the same item, send us an email at firstname.lastname@example.org and send your item to: 1100 E. Colorado St. Glendale California US 91205.
To return your product, you should mail your product to: 1100 E. Colorado St., Glendale CA 91205 US
The customer will be responsible paying for the shipping costs for returning/exchanging the goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.